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INTERNATIONAL SHIPPING

Lug Von Siga orders are delivered Monday to Friday between 9am and 5pm. We offer free shipping within Turkey. Unfortunately, we can’t offer free shipping to international destinations. But for ultimate customer satisfaction, we offer standard delivery prices for international orders. All relevant delivery options available for your order and to your destination will be displayed at checkout.

ADDITIONAL CUSTOMS FEES

An international order may be subject to import duties and taxes, which are presented once a shipment reaches your country. The amount for the duties and taxes fee may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

Unfortunately, we can’t control or take responsibility for any duties/taxes applied to your shipment. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for more information.

If you refuse an international shipment from us, you are still responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package.

DELIVERY TIME

Once your payment details have been verified and approved, we try to process every order within 24 hours but it can take up to 2 days. We’ll send you an email confirmation with your tracking number once your order ships. International packages often arrive within 3-9 business days after we’ve processed and shipped your order.

All applicable customs and import duties, fees, taxes, and any other charges and fees are the responsibility of the customer (even if you refuse a shipment upon delivery). We will ship your packages DDU (“Duties and Taxes Unpaid”). We do not collect the VAT, duties, and/or taxes at the time of sale and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear Customs.

Please note that shipping delays may occur due to customs procedures. In order to avoid any delivery problems (incorrect addresses, nobody at home, etc.), you must complete the applicable form correctly and it is advisable to leave a contact telephone number in the corresponding field. Orders cannot be delivered to military bases or P.O. Boxes.

P.O. BOX SERVICES

We do not deliver to P.O. Boxes due to courier restrictions. FedEx, UPS and DHL do not deliver packages to P.O. Boxes, they only accept shipments to a valid street address.